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Resources & Toolkits

Manuals, guides, and toolkits to deliver MISSION

Model-specific treatment manuals, consumer workbooks, practical guides, and supplemental toolkits — built to help providers implement MISSION with fidelity and better serve individuals with co-occurring disorders.

MISSION treatment manuals and toolkits
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A MISSION recovery companion in your pocket

We're building a mobile companion for the MISSION model — daily check-ins, guided modules, progress tracking, and one-tap crisis support. Here's an early preview of the experience.

Daily Check-Ins

A 9-question wellness check takes under two minutes and builds a longitudinal picture of recovery.

Progress Tracking

Streak calendars, score trends, and check-in history make progress visible and motivating.

Crisis Support

One-tap 988 Lifeline access and direct care-team contact, always within reach.

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Featured Resources

Free, ready-to-use tools for providers and clinicians

Practical, real-world resources informed by deep clinical and billing expertise — built to help providers deliver and sustain MISSION services.

MISSION MassHealth billing codes graphic
MassHealth Billing

MISSION MassHealth Reimbursement Toolkit

All the relevant MassHealth billing codes, service descriptions, duration guidance, unit rates, and modifiers needed to get reimbursed for MISSION services — plus a tool for modeling services and revenue, and the related coding guides, regulations, and payer policies. A free, must-have resource for Massachusetts providers.

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Problem gambling intervention packet
Problem Gambling

Gambling Disorder Intervention Packet

A free packet of two no-prep, ready-to-use tools that help clients examine their gambling behavior and build motivation for change — a readiness-to-change exercise and a decisional-balance worksheet, plus background information on gambling disorder.

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Manuals & Workbooks

Model-specific treatment manuals and consumer workbooks

To effectively implement MISSION and maintain program fidelity, model-specific treatment manuals and consumer workbooks have been created. Each treatment manual is a comprehensive how-to guide for case managers, peer support specialists, and program administrators; each consumer workbook contains exercises and readings that assist participants in achieving their recovery goals.

MISSION Participant Workbook, Second Edition
MISSION Model

MISSION — Working with Homeless Participants

The original MISSION treatment approach provides case management, peer support, integrated mental health and substance use treatment, and vocational support to homeless clients with co-occurring psychiatric and substance use disorders (CODs). Now in their second edition, these manuals and workbooks are best suited to individuals working to obtain stable housing and employment while addressing their co-occurring disorders. The participant workbook has been translated for Spanish-speaking consumers.

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MISSION-Vet Treatment Manual
MISSION-Vet Model

MISSION-Vet — Working with Veteran Participants

MISSION-Vet includes the same core components as the original MISSION treatment approach, but it also incorporates additional trauma-informed care procedures to meet the needs of military veterans struggling with co-occurring disorders and homelessness.

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MISSION-Criminal Justice Treatment Manual
MISSION-CJ Model

MISSION-CJ — Working with Criminal Justice-Involved Participants

MISSION-Criminal Justice (MISSION-CJ) modifies the prior MISSION treatment approaches by incorporating the risk-need-responsivity (RNR) paradigm to facilitate treatment, enabling providers to examine and address the specific criminogenic needs of their clients. The goal is to provide effective COD treatment, establish linkages with community health providers and support systems, and ultimately reduce recidivism. The workbook has been translated for Spanish-speaking consumers.

Access the manual & workbook
MISSION Model Case Manager Practical Guide
Practical Guides

Condensed handbooks for case managers and peer support specialists

In response to feedback from MISSION providers, we developed model-specific guides for case managers and peer support specialists. These guides are not intended to replace the three MISSION treatment manuals, but instead highlight the key roles and responsibilities of the case manager and peer positions respectively. They also cover service delivery components and useful tools needed to implement MISSION successfully, with corresponding manual page numbers provided within each guide to facilitate ease of use.

MISSION Model Case manager practical guide
MISSION-Vet Model Case manager practical guide
MISSION-CJ Model Case manager practical guide

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Supplemental Toolkits

Strategies that enhance MISSION service delivery

The MISSION supplemental toolkits offer effective strategies to providers and systems for enhancing service delivery to better serve individuals with co-occurring disorders. They do not substitute, but rather enhance the use of the MISSION manuals and workbooks. If you are not a current MISSION provider but would like to view a toolkit, please contact us.

SSI/SSDI Outreach, Access, and Recovery (SOAR)
Benefits Access

SSI/SSDI Outreach, Access, and Recovery (SOAR)

It can be challenging for individuals with CODs to gain access to Supplemental Social Security Income / Social Security Disability Insurance (SSI/SSDI) benefits. The MISSION SOAR toolkit helps providers learn how to increase access to SSI/SSDI benefits for their clients.

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Peer Support toolkit
Peer Support

Peer Support

One of the three core evidence-based components of MISSION is peer support, which helps participants achieve sobriety and mental health stability through support from someone with lived experience. This toolkit details the roles and responsibilities of peer support specialists and peer navigators, includes instruction for other clinical professionals, and provides best-practice guidelines for integrating peer support into the MISSION treatment plan.

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Family and Social Support toolkit
Family & Social Support

Family and Social Support

Family support can play a significant role in helping MISSION clients achieve their goals. This toolkit provides an overview of the clinical strategies and tools used to assess clients' support networks, explains how to increase motivation and engagement with positive family and social support, and embeds psycho-educational resources to help family members understand the issues their loved ones may be experiencing.

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Benefits and Entitlements toolkit
Benefits & Entitlements

Benefits and Entitlements

An important need for all MISSION clients is to have benefits and entitlements in place. Clients may be eligible for a broad array of benefits, but applying can be a confusing process for staff and clients alike. The goal of this kit is to provide important information and suggestions to help MISSION staff guide their clients through the myriad of application processes.

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Integrated Primary Care toolkit
Integrated Primary Care

Integrated Primary Care

Integrated primary care is vital to addressing the healthcare needs of individuals experiencing homelessness with co-occurring mental health and substance use problems. This module was developed as a practical guide for MISSION teams and administrators on how integrated care is incorporated into the MISSION model.

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Boundaries toolkit
Boundaries

Boundaries

The relationship between Peer Support Specialists (PSS) and the MISSION clients they support can be complex and multi-layered. This toolkit was developed to enhance Peer Support Specialists' and Recovery Coaches' understanding of boundaries and the need for them — to maximize the effectiveness of support services and prevent boundary violations that could harm both the person served and the PSS or Recovery Coach.

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Problem Gambling

MISSION resources for problem gambling

The MISSION Behavioral Health Lab at UMass Chan Medical School supports the Harvard Medical School-affiliated Cambridge Health Alliance (CHA), Division on Addiction initiative for the annual Gambling Disorder Screening Day — expanding access to screening and resources for people who may have gambling-related problems. Year-round, we are committed to supporting organizations like the DOA/CHA to expand access to, and awareness of, screening for gambling disorder.

Download the intervention packet

Bring evidence-based, whole-person care to your community

Interested in implementing MISSION, billing for services, or partnering on research? Our team will help you get started.